Business writing course - Stephen Lloyd Training

<body topmargin="0" leftmargin="0" link="#2942BD" vlink="#clrvlink"> <table width="100%" height="100%" cellspacing="0" cellpadding="0" border="0" bgcolor="#clrpageback"> <tr> <td valign="top" align="left" width="200" height="100%" bgcolor="#ECECEC" rowspan="2" nowrap> <table bgcolor="#ECECEC" cellspacing="0" cellpadding="0" border="0" width="100%" height="100%"> <tr> <td valign="top" align="left" width="100%" bgcolor="#ECECEC" nowrap><img border="0" src="http://www.stephenlloydtraining.co.uk/images/title.gif" width="230" height="165" alt="Stephen Lloyd Training"> <p class="SideBarLink" style="margin-top : 0"><img style="margin-left: 16" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="SideBarLink" onmouseover="window.status = 'Go to the Stephen Lloyd Training home page'; return true;" onmouseout="window.status = ''; return true;" title="Go to the Stephen Lloyd Training home page" hidefocus="" target="_top" href="index.htm">Home</a></p> <p class="SideBarLink"><img style="margin-left: 16" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="SideBarLink" onmouseover="window.status = 'A list of some of our recent clients'; 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return true;" onmouseout="window.status = ''; return true;" title="Details about our courses for freelancers" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/mwp.htm">Freelance courses</a></p> <p class="MinorSideBarLink"><img style="margin-left: 24" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="MinorSideBarLink" onmouseover="window.status = 'Dates of forthcoming open courses'; return true;" onmouseout="window.status = ''; return true;" title="Dates of forthcoming open courses" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/dates.htm">Open course calendar</a></p> <p class="MinorSideBarLink"><img style="margin-left: 24" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="MinorSideBarLink" onmouseover="window.status = 'Details of our open course venues'; return true;" onmouseout="window.status = ''; return true;" title="Details of our open course venues" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/venues.htm">Open course venues</a></p> <p class="SideBarLink"><img style="margin-left: 16" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="SideBarLink" onmouseover="window.status = 'Information on how to book courses with Stephen Lloyd Training'; return true;" onmouseout="window.status = ''; return true;" title="Information on how to book courses with Stephen Lloyd Training" hidefocus="" target="_top" href="booking.htm">Booking</a></p> <p class="SideBarLink"><img style="margin-left: 16" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="SideBarLink" onmouseover="window.status = 'Contact us by e-mail, phone or post'; return true;" onmouseout="window.status = ''; return true;" title="Contact us by e-mail, phone or post" hidefocus="" target="_top" href="contact.htm">Contact us</a></p> </td> </tr> <tr> <td valign="bottom"> <p class="Contact">Tel: 01364 652845</p> <p class="Contact">Fax: 01364 653578</p> <p class="Contact" style="margin-bottom:20"><a class="ContactLink" onmouseover="window.status = 'Send us an e-mail'; return true;" onmouseout="window.status = ''; return true;" href="mailto:enquiries@stephenlloydtraining.co.uk">enquiries@stephenlloydtraining.co.uk</a></p> </td> </tr> </table> </td> <td valign="top" align="left" width="99%" height="28" bgcolor="#FFFFFF" nowrap style="background-image: url('http://www.stephenlloydtraining.co.uk/images/top.gif'); background-repeat: repeat-x; background-position: top"><img border="0" src="http://www.stephenlloydtraining.co.uk/images/curve.gif" width="12" height="28"></td> </tr> <tr> <td valign="top" align="left" width="99%" height="100%" bgcolor="#clrpageback" nowrap> <table width="100%" height="100%" cellspacing="0" cellpadding="0" border="0" bgcolor="#clrpageback"> <tr> <td colspan="3" height="1%" width="100%" bgcolor="#FFFFFF"> <p class="callus">Tel: 01364 652845</p> </td> </tr> <tr> <td rowspan="2" height="100%" width="5%" bgcolor="#FFFFFF"> </td> <td valign="top" align="left" height="100%" width="70%" bgcolor="#FFFFFF"> <p class="Title">The Business Writer</p> <p class="Body">This detailed two-day course covers writing, editing and proofreading, giving you all the skills you need to create successful documents. You will find it invaluable if you work in a role which demands that you write well, such as marketing, PR, communications, customer services or secretarial support.</p> <p class="BodyWideSpace">Under the guidance of a professional writer you will study new techniques, try them for yourself and receive individual feedback and support. You will learn how to plan and structure texts, how to choose an appropriate style and how to write clear, accurate English, even under pressure.</p> <p class="BodyWideSpace">Our <i>Desktop Guide to Business Writing</i> will become a valuable reference book on your return to the office, where you will also benefit from one year of free post-course support.</p> <div align="center"> <table border="0" width="80%" style="border: 1 solid #C0C0C0; background-color: #FFFFF0; margin-top: 26; margin-bottom: 36"> <tr> <td> <p class="body" style="margin: 12; color: #808080">Although editing and proofreading are included in this programme, those who wish to perfect these skills are advised to book the two-day <a class="BodyLink" onmouseover="window.status = 'Details about the Complete Editor course'; return true;" onmouseout="window.status = ''; return true;" title="Details about the Complete Editor course" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/ce.htm">Complete Editor,</a> which covers them in greater detail, or the one-day <a class="BodyLink" onmouseover="window.status = 'Details about the Professional Proofreader course'; return true;" onmouseout="window.status = ''; return true;" title="Details about the Professional Proofreader course" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/pp.htm">Professional Proofreader.</a></p> </td> </tr> </table> </div> <p class="Heading">The details</p> <hr color="#ECECEC" noshade style="height:1; border-style:none"> <table width="100%" cellspacing="0" cellpadding="0"> <tr> <td width="1%" valign="top" align="left"><img style="margin-right: 16; margin-top: 8" border="0" src="http://www.stephenlloydtraining.co.uk/images/pencilandpaper.jpg" width="72" height="73" alt="Course details"></td> <td width="70%"> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Summary</p> <ul class="Body" style="color: #FF3300; margin-top: 0; margin-bottom: 2" type="square"> <li> <p class="Body">2 days</p> </li> <li> <p class="Body">9.30 am–5.00 pm daily</p> </li> <li> <p class="Body">Small groups</p> </li> <li> <p class="Body">Certificates</p> </li> <li> <p class="Body">A year of free support</p> </li> <li> <p class="Body">£690.00 + VAT</p> </li> <li> <p class="Body">A 20% discount is available to registered charities</p> </li> </ul> </td> <td width="29%" valign="top" rowspan="2"> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Book an open course on-line'; return true;" onmouseout="window.status = ''; return true;" title="Book an open course on-line" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/bookonline.htm?1"><img src="http://www.stephenlloydtraining.co.uk/images/bookbutton.gif" width="128" height="17" alt="Book on-line" style="margin-left: 16; margin-right: 8; margin-top: 10; margin-bottom: 8" border="0"></a></p> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Details of our open course venues'; return true;" onmouseout="window.status = ''; return true;" title="Details of our open course venues" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/venues.htm"><img src="http://www.stephenlloydtraining.co.uk/images/wherebutton.gif" width="128" height="17" alt="Course venues" style="margin-left: 16; margin-right: 8; margin-top: 0; margin-bottom: 8" border="0"></a></p> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Dates of forthcoming open courses'; return true;" onmouseout="window.status = ''; return true;" title="Dates of forthcoming open courses" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/dates.htm"><img src="http://www.stephenlloydtraining.co.uk/images/datesbutton.gif" width="128" height="17" alt="View all course dates" style="margin-left: 16; margin-right: 8; margin-top: 0; margin-bottom: 8" border="0"></a></p> <p class="SmallQuote">"An excellent course. Both the professional manner in which it was run and the content were superb. I have been recommending it to everyone who passes my desk."</p> <p class="SmallQuoteAttribute">Kate Watts<br> Marketing Assistant<br> Carewatch</p> </td> </tr> <tr> <td> </td> <td valign="top" align="left"> <p class="SubTitle"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Locations and dates</p> <div style="margin-left: 2em" class="Body" style="text-align:left; color: #FF3300; margin-top: 0; margin-bottom: 2" type="square"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "2–3 February 2010", 2, 2, 2010, 1, ""); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 2–3 February 2010</p> </li> <li style="list-style: none"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "13–14 April 2010", 13, 4, 2010, 0, ""); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 13–14 April 2010</p> </li> <li style="list-style: none"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "14–15 June 2010", 14, 6, 2010, 0, ""); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 14–15 June 2010</p> </li> </ul> </noscript></li> </ul> </noscript></li> </ul> </noscript></div> </td> </tr> </table> <p class="Heading">Course programme</p> <hr color="#ECECEC" noshade style="height:1; border-style:none"> <table width="100%" cellspacing="0" cellpadding="0"> <tr> <td width="1%" valign="top" align="left" rowspan="3"><img style="margin-right: 16; margin-top: 8" border="0" src="http://www.stephenlloydtraining.co.uk/images/clock.jpg" width="72" height="73" alt="Course programme"></td> <td width="70%"> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Writing skills</p> <ul class="ProgBody" style="color: #FF7300; margin-top: 10" type="square"> <li style="margin-top: 10"> <p class="ProgBody" style="margin-top: 10"><b>Communication</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">How do we define it?</p> </li> <li class="ProgBody"> <p class="ProgBody">Barriers to effective written communication - what can stop it being clear, accurate and successful?</p> </li> <li class="ProgBody"> <p class="ProgBody">The key stages: planning, writing, editing and proofreading</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Planning before you write</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The importance of planning</p> </li> <li class="ProgBody"> <p class="ProgBody">Defining the scope and purpose of the document</p> </li> <li class="ProgBody"> <p class="ProgBody">Knowing your reader - manager, colleague, customer?</p> </li> <li class="ProgBody"> <p class="ProgBody">Being clear about how you want the reader to respond</p> </li> <li class="ProgBody"> <p class="ProgBody">Preparing an outline</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Structuring your text</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Why structure matters</p> </li> <li class="ProgBody"> <p class="ProgBody">Essential principles - don't bury the message; create a logical sequence</p> </li> <li class="ProgBody"> <p class="ProgBody">Elementary structure - introduction, development, conclusion</p> </li> <li class="ProgBody"> <p class="ProgBody">Nine models for structuring and when to use them:</p> <p class="ProgBody" style="margin-left: 10px">1. The inverted pyramid</p> <p class="ProgBody" style="margin-left: 10px">2. Questions and answers</p> <p class="ProgBody" style="margin-left: 10px">3. SOAP (Situation, Objective, Appraisal, Proposal)</p> <p class="ProgBody" style="margin-left: 10px">4. Presentation structure</p> <p class="ProgBody" style="margin-left: 10px">5. Feature structure</p> <p class="ProgBody" style="margin-left: 10px">6. Chronological order</p> <p class="ProgBody" style="margin-left: 10px">7. Answering points in the order they were made</p> <p class="ProgBody" style="margin-left: 10px">8. AIDA (Attention, Interest, Desire, Action)</p> <p class="ProgBody" style="margin-left: 10px">9. Report structure</p> </li> <li class="ProgBody"> <p class="ProgBody">Finalising the outline</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Writing powerful headlines</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">What makes a good headline?</p> </li> <li class="ProgBody"> <p class="ProgBody">Tips for creating headlines</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Making a strong start</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Writing opening sentences</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Good business style</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Choosing an appropriate tone</p> </li> <li class="ProgBody"> <p class="ProgBody">Adapting your style to the needs of the reader and document</p> </li> <li class="ProgBody"> <p class="ProgBody">Guidelines for writing in clear, effective English</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Choosing the best words</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Psycholinguistics - cold words and warm words</p> </li> <li class="ProgBody"> <p class="ProgBody">Guidelines for choosing words</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Coming to a good end</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Techniques for strong endings</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Presentation</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Creating an attractive, reader-friendly document</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Exercises and feedback</b></p> </li> </ul> </td> </tr> <tr> <td width="70%"><br>  <br> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Editing skills</p> <ul class="ProgBody" style="color: #FF7300; margin-top: 10" type="square"> <li style="margin-top: 10"> <p class="ProgBody" style="margin-top: 10"><b>The role of the editor</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">How editors improve documents</p> </li> <li class="ProgBody"> <p class="ProgBody">The difference between editing your own and someone else's text</p> </li> <li class="ProgBody"> <p class="ProgBody">On screen or on paper?</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Making sense</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Removing ambiguity</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Avoiding the inappropriate</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Cliché</p> </li> <li class="ProgBody"> <p class="ProgBody">Jargon</p> </li> <li class="ProgBody"> <p class="ProgBody">Management-speak</p> </li> <li class="ProgBody"> <p class="ProgBody">Sexism</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Aids to clarity</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Headings</p> </li> <li class="ProgBody"> <p class="ProgBody">Bullets</p> </li> <li class="ProgBody"> <p class="ProgBody">Tables and diagrams</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Grammar</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Recognising and correcting errors</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Punctuation</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">A review of the rules</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Exercises and feedback</b></p> </li> </ul> </td> </tr> <tr> <td width="70%"><br>  <br> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Proofreading skills</p> <ul class="ProgBody" style="color: #FF7300; margin-top: 10" type="square"> <li style="margin-top: 10"> <p class="ProgBody" style="margin-top: 10"><b>The role of the proofreader</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The importance of proofreading</p> </li> <li class="ProgBody"> <p class="ProgBody">The limitations of spell checkers</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>The art of proofreading</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Learning a new way of reading</p> </li> <li class="ProgBody"> <p class="ProgBody">Developing an eye for detail</p> </li> <li class="ProgBody"> <p class="ProgBody">Knowing when to intervene</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Consistency and corporate style</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Alternative spellings</p> </li> <li class="ProgBody"> <p class="ProgBody">Numbers and dates</p> </li> <li class="ProgBody"> <p class="ProgBody">Capitals and abbreviations</p> </li> <li class="ProgBody"> <p class="ProgBody">Italics and bold</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Tips for effective proofreading</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Improving your technique</p> </li> <li class="ProgBody"> <p class="ProgBody">Things to look for - common errors</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>An introduction to proof-correction symbols</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Why use symbols?</p> </li> <li class="ProgBody"> <p class="ProgBody">General principles for marking errors</p> </li> <li class="ProgBody"> <p class="ProgBody">A review of the most useful symbols</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Further development</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Reference books</p> </li> <li class="ProgBody"> <p class="ProgBody">Post-course support</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Exercises and feedback</b></p> </li> </ul> </td> </tr> <tr> <td colspan="2" valign="top" align="right"><a class="BodyLink" onmouseover="window.status = 'Information on how to book courses with Stephen Lloyd Training'; return true;" onmouseout="window.status = ''; return true;" title="Information on how to book courses with Stephen Lloyd Training" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/booking.htm"><img src="http://www.stephenlloydtraining.co.uk/images/howtobookbutton.gif" width="101" height="17" alt="How to book" style="margin-left: 16; margin-right: 8; margin-top: 10; margin-bottom: 8" border="0"></a></td> </tr> </table> </td> <td rowspan="2" height="100%" width="5%" bgcolor="#FFFFFF" valign="top" align="right"><img border="0" src="http://www.stephenlloydtraining.co.uk/images/printer.gif" alt="Click to print this page" width="23" height="22" style="margin-right: 18;" onclick="PrintPage();" onmouseover="window.status = 'Click to print this page'; 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