Minute Taking course - Stephen Lloyd Training

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return true;" onmouseout="window.status = ''; return true;" title="Information on how to book courses with Stephen Lloyd Training" hidefocus="" target="_top" href="booking.htm">Booking</a></p> <p class="SideBarLink"><img style="margin-left: 16" src="http://www.stephenlloydtraining.co.uk/images/whiteblob.gif">  <a class="SideBarLink" onmouseover="window.status = 'Contact us by e-mail, phone or post'; return true;" onmouseout="window.status = ''; return true;" title="Contact us by e-mail, phone or post" hidefocus="" target="_top" href="contact.htm">Contact us</a></p> </td> </tr> <tr> <td valign="bottom"> <p class="Contact">Tel: 01364 652845</p> <p class="Contact">Fax: 01364 653578</p> <p class="Contact" style="margin-bottom:20"><a class="ContactLink" onmouseover="window.status = 'Send us an e-mail'; return true;" onmouseout="window.status = ''; return true;" href="mailto:enquiries@stephenlloydtraining.co.uk">enquiries@stephenlloydtraining.co.uk</a></p> </td> </tr> </table> </td> <td valign="top" align="left" width="99%" height="28" bgcolor="#FFFFFF" nowrap style="background-image: url('http://www.stephenlloydtraining.co.uk/images/top.gif'); background-repeat: repeat-x; background-position: top"><img border="0" src="http://www.stephenlloydtraining.co.uk/images/curve.gif" width="12" height="28"></td> </tr> <tr> <td valign="top" align="left" width="99%" height="100%" bgcolor="#clrpageback" nowrap> <table width="100%" height="100%" cellspacing="0" cellpadding="0" border="0" bgcolor="#clrpageback"> <tr> <td colspan="3" height="1%" width="100%" bgcolor="#FFFFFF"> <p class="callus">Tel: 01364 652845</p> </td> </tr> <tr> <td rowspan="2" height="100%" width="5%" bgcolor="#FFFFFF"> </td> <td valign="top" align="left" height="100%" width="70%" bgcolor="#FFFFFF"> <p class="Title">Minute Taking</p> <p class="Body">This one-day workshop will help you to ensure that the minutes or notes you take at meetings are clear, accurate and professional.</p> <p class="BodyWideSpace">It will provide you with essential skills for each stage of the process: understanding the meeting, working with the chair, preparing the agenda, developing listening techniques, recording the meeting, distilling key points, and structuring and writing up the minutes.</p> <p class="BodyWideSpace">Examples of good and bad minutes and agendas will help you to avoid common mistakes and follow best practice. Carefully designed exercises will enable you to develop your skills and confidence.</p> <p class="BodyWideSpace">Our <i>Desktop Guide to Note & Minute Writing</i> will become a valuable reference book on your return to the office, where you will also benefit from a year of free support from your tutor.</p> <p class="Heading">The details</p> <hr color="#ECECEC" noshade style="height:1; border-style:none"> <table width="100%" cellspacing="0" cellpadding="0"> <tr> <td width="1%" valign="top" align="left"><img style="margin-right: 16; margin-top: 8" border="0" src="http://www.stephenlloydtraining.co.uk/images/pencilandpaper.jpg" width="72" height="73" alt="Course details"></td> <td width="70%"> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Summary</p> <ul class="Body" style="color: #FF3300; margin-top: 0; margin-bottom: 2" type="square"> <li> <p class="Body">1 day</p> </li> <li> <p class="Body">9.30 am–5.00 pm</p> </li> <li> <p class="Body">Small groups</p> </li> <li> <p class="Body">Certificates</p> </li> <li> <p class="Body">A year of free support</p> </li> <li> <p class="Body">£395.00 + VAT</p> </li> <li> <p class="Body">A 20% discount is available to charities and local authorities</p> </li> </ul> </td> <td width="29%" valign="top"> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Book an open course on-line'; return true;" onmouseout="window.status = ''; return true;" title="Book an open course on-line" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/bookonline.htm?5"><img src="http://www.stephenlloydtraining.co.uk/images/bookbutton.gif" width="128" height="17" alt="Book on-line" style="margin-left: 16; margin-right: 8; margin-top: 10; margin-bottom: 8" border="0"></a></p> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Details of our open course venues'; return true;" onmouseout="window.status = ''; return true;" title="Details of our open course venues" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/venues.htm"><img src="http://www.stephenlloydtraining.co.uk/images/wherebutton.gif" width="128" height="17" alt="Course venues" style="margin-left: 16; margin-right: 8; margin-top: 0; margin-bottom: 8" border="0"></a></p> <p class="LinkButton"><a class="LinkButton" onmouseover="window.status = 'Dates of forthcoming open courses'; return true;" onmouseout="window.status = ''; return true;" title="Dates of forthcoming open courses" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/dates.htm"><img src="http://www.stephenlloydtraining.co.uk/images/datesbutton.gif" width="128" height="17" alt="View all course dates" style="margin-left: 16; margin-right: 8; margin-top: 0; margin-bottom: 8" border="0"></a></p> <p class="SmallQuote">Stephen Lloyd was nominated for the <a class="BodyLink" onmouseover="window.status = 'Visit the LETG web-site'; return true;" onmouseout="window.status = ''; return true;" title="Visit the LETG web-site" hidefocus="" target="_top" href="http://www.letg.org.uk">LETG</a> “Trainer of the Year” Award 2008.</p> </td> </tr> <tr> <td> </td> <td valign="top" align="left"> <p class="SubTitle"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Locations and dates</p> <div style="margin-left: 2em" class="Body" style="color: #FF3300; margin-top: 0; margin-bottom: 2" type="square"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "18 May 2010", 18, 5, 2010, 0, "  50% discount for remaining places"); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 18 May 2010</p> </li> <li style="list-style: none"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "23 August 2010", 23, 8, 2010, 0, ""); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 23 August 2010</p> </li> <li style="list-style: none"> <script type="text/javascript" language="javascript"> WriteCourseInfo ("<a class=\"BodyLink\" onmouseover=\"window.status = 'Details of this venue'; return true;\" onmouseout=\"window.status = ''; return true;\" title=\"Details of this open course venue\" hidefocus=\"\" target=\"_top\" href=\"./lc.htm\">London, Lion Court<\/a>", "6 December 2010", 6, 12, 2010, 0, ""); </script> <noscript> <ul style="margin-left: -2em"> <li> <p class="Body"><a class="BodyLink" onmouseover="window.status = 'Details of this open course venue, including a map and hotel list'; return true;" onmouseout="window.status = ''; return true;" title="Details of this open course venue, including a map and hotel list" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/lc.htm">London, Lion Court</a> : 6 December 2010</p> </li> </ul> </noscript></li> </ul> </noscript></li> </ul> </noscript></div> </td> </tr> </table> <p class="Heading">Course programme</p> <hr color="#ECECEC" noshade style="height:1; border-style:none"> <table width="100%" cellspacing="0" cellpadding="0"> <tr> <td width="1%" valign="top" align="left" rowspan="2"><img style="margin-right: 16; margin-top: 8" border="0" src="http://www.stephenlloydtraining.co.uk/images/clock.jpg" width="72" height="73" alt="Course programme"></td> <td width="70%"> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Morning session</p> <ul class="ProgBody" style="color: #FF7300; margin-top: 10" type="square"> <li style="margin-top: 10"> <p class="ProgBody" style="margin-top: 10"><b>Introduction</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The purpose of notes or minutes</p> </li> <li class="ProgBody"> <p class="ProgBody">The role of the minute taker</p> </li> <li class="ProgBody"> <p class="ProgBody">The key skills of the minute taker</p> </li> <li class="ProgBody"> <p class="ProgBody">How to make sure the minutes are useful</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Understanding the meeting</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The different types of meeting</p> </li> <li class="ProgBody"> <p class="ProgBody">The purpose of the meeting</p> </li> <li class="ProgBody"> <p class="ProgBody">How the purpose affects the minutes</p> </li> <li class="ProgBody"> <p class="ProgBody">Differences between internal and external meetings</p> </li> <li class="ProgBody"> <p class="ProgBody">The terminology of meetings, agendas and minutes</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Before the meeting</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">What type of notes or minutes?</p> </li> <li class="ProgBody"> <p class="ProgBody">What style of writing?</p> </li> <li class="ProgBody"> <p class="ProgBody">How much detail?</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Working with the chair</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The role of the chair</p> </li> <li class="ProgBody"> <p class="ProgBody">The relationship between the chair and the minute taker</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Writing and using the agenda</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Understanding the purpose of an agenda</p> </li> <li class="ProgBody"> <p class="ProgBody">How to lay out an agenda</p> </li> <li class="ProgBody"> <p class="ProgBody">Deciding on depth of detail</p> </li> <li class="ProgBody"> <p class="ProgBody">Clearing the agenda with the chair</p> </li> <li class="ProgBody"> <p class="ProgBody">When and how to distribute the agenda</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Best practice in taking notes and minutes</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Developing listening skills</p> </li> <li class="ProgBody"> <p class="ProgBody">Being selective and identifying key points</p> </li> <li class="ProgBody"> <p class="ProgBody">Sorting the information effectively</p> </li> <li class="ProgBody"> <p class="ProgBody">Using abbreviations</p> </li> <li class="ProgBody"> <p class="ProgBody">Asking for clarification</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Exercises and feedback</b></p> </li> </ul> </td> </tr> <tr> <td width="70%"><br>  <br> <p class="SubTitle" style="margin-top:6"><img src="http://www.stephenlloydtraining.co.uk/images/subtitle.gif"> Afternoon session</p> <ul class="ProgBody" style="color: #FF7300; margin-top: 10" type="square"> <li style="margin-top: 10"> <p class="ProgBody" style="margin-top: 10"><b>Writing up the notes or minutes</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">When to write the notes or minutes</p> </li> <li class="ProgBody"> <p class="ProgBody">Thinking about the needs of the readers</p> </li> <li class="ProgBody"> <p class="ProgBody">Structuring effectively</p> </li> <li class="ProgBody"> <p class="ProgBody">Formatting and following conventions</p> </li> <li class="ProgBody"> <p class="ProgBody">Summarising and paraphrasing</p> </li> <li class="ProgBody"> <p class="ProgBody">Using bullet lists</p> </li> <li class="ProgBody"> <p class="ProgBody">Making the action points clear</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Developing the right tone and using professional language</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">What can go wrong</p> </li> <li class="ProgBody"> <p class="ProgBody">How to avoid the pitfalls</p> </li> <li class="ProgBody"> <p class="ProgBody">Using plain English</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Overcoming the passive voice</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">The difference between active and passive</p> </li> <li class="ProgBody"> <p class="ProgBody">Why the active is usually best</p> </li> <li class="ProgBody"> <p class="ProgBody">When to use the passive</p> </li> <li class="ProgBody"> <p class="ProgBody">Practising turning passive into active</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Avoiding common mistakes</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">Easily confused and misused words</p> </li> <li class="ProgBody"> <p class="ProgBody">Getting the grammar right</p> </li> <li class="ProgBody"> <p class="ProgBody">Punctuating minutes accurately</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Conclusions</b></p> <ul class="ProgBody" style="color: #000000; list-style-type: disc; margin-top: 4; margin-left: 20px "> <li class="ProgBody"> <p class="ProgBody">A review of key techniques and top tips</p> </li> </ul> </li> <li style="margin-top: 20"> <p class="ProgBody" style="margin-top: 20"><b>Exercises and feedback</b></p> </li> </ul> </td> </tr> <tr> <td colspan="2" valign="top" align="right"><a class="BodyLink" onmouseover="window.status = 'Information on how to book courses with Stephen Lloyd Training'; return true;" onmouseout="window.status = ''; return true;" title="Information on how to book courses with Stephen Lloyd Training" hidefocus="" target="_top" href="http://www.stephenlloydtraining.co.uk/booking.htm"><img src="http://www.stephenlloydtraining.co.uk/images/howtobookbutton.gif" width="101" height="17" alt="How to book" style="margin-left: 16; margin-right: 8; margin-top: 10; margin-bottom: 8" border="0"></a></td> </tr> </table> </td> <td rowspan="2" height="100%" width="5%" bgcolor="#FFFFFF" valign="top" align="right"><img border="0" src="http://www.stephenlloydtraining.co.uk/images/printer.gif" alt="Click to print this page" width="23" height="22" style="margin-right: 18;" onclick="PrintPage();" onmouseover="window.status = 'Click to print this page'; 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