Tel: 01364 652845
Email is an essential tool for both internal and external communications, but many emails are so poorly written that they fail to get their messages across. This causes misunderstanding, creates a bad impression and wastes time. More and more organisations are recognising the importance of helping staff to write good emails.
This course shows participants how to write clear, effective, professional emails. It is fully flexible in length and content. Some companies use a half-day version - covering the crucial skills - as part of their induction training. Others prefer a full-day workshop that includes using email for specific purposes, such as responding to complaints or promoting products and services.
Tell us what your needs are and we will design a course to meet them. This will including giving each of your delegates a year of ongoing support. During that time they will be able to ask their tutor an unlimited number of questions - by email, naturally.
By the end of this course your staff will be able to:
Planning what to say
Structuring - best practice
Favouring Plain English
Favouring positive language
Selecting an appropriate tone
Keeping it short and sharp
Keeping it clear
Getting the grammar right
The Email Writing course is available as an in-house course, which we would run at your premises. For more information,.
Running the Email Writing course in-house
The Email Writing course can be run as in-house training anywhere in the world. If you have a group of staff who need the same skills, this option is cost-effective and convenient.
Tailored to your needs
The length and content of this course can be tailored to match your needs. In addition to covering some or all of the topics given in the, you may want to add topics that are particularly relevant to your organisation.
An in-house course is fully flexible. Tell us what you want to achieve and we will work with you to design a course to match. Tell us when you would like to run it and we will find a date that suits you.
Every course we run comes with a year of free support for each participant. We recognise that people do not think of every question on the day of the training. Our support service gives them the opportunity to ask their tutor an unlimited number of questions in the year following the course. In this way they continue to build their skills and confidence.
Ask us for a quotation
The cost of an in-house course depends on a number of things, including its length, its location and how much preparation we need to do. We can readily give you a quotation, so please contact us to discuss your needs.